Northeast Acura
SERVICE FAQs
Northeast Acura Service Department – Comprehensive Vehicle Maintenance
At Northeast Acura, we are proud to offer exceptional maintenance and repair services to Acura drivers throughout our community. Our certified technicians specialize in keeping your Acura in peak condition, providing expert care for every aspect of your vehicle. From routine maintenance to extensive repairs, our service department ensures your car performs at its best, mile after mile.
Frequently Asked Questions (FAQs)
How Do I Sign In to MyGarage?
Signing in to MyGarage is simple and provides easy access to manage your Acura ownership experience. Follow these steps:
- Visit the MyGarage website.
- Log in using your Acura ID and password. If you don’t have an account, click “SIGN UP” and follow the prompts to create your profile.
- Once signed in, explore a variety of features tailored to your Acura vehicle.
What Can I Do in MyGarage?
MyGarage offers a user-friendly platform to stay connected with your Acura and access important tools:
- Connect Devices: Step-by-step instructions for pairing your smartphone or devices with your Acura’s infotainment system.
- Digital Owner’s Manual: Access a searchable version of your owner’s manual specific to your model and year.
- Vehicle Maintenance Records: Track service appointments and view your maintenance history.
- Software Updates: Receive notifications for available updates to keep your Acura’s systems current.
- Manage AcuraLink Services: Activate or manage subscriptions for features like remote start, vehicle health reports, and more.
Need Help with MyGarage?
If you experience issues signing in or navigating MyGarage, our team at Northeast Acura is here to assist. Contact us at (518) 203-2004 or visit our dealership for support.
How Often Should I Get My Oil Changed?
Oil changes are recommended every 5,000 to 7,500 miles, depending on your driving habits and the type of oil used. For exact guidance, consult your owner’s manual or visit us for personalized advice.
When Should I Replace My Brakes?
Brake inspections should be done annually. Replace your brake pads when they reach 2-3mm thickness or sooner if you notice squeaking, grinding, or reduced stopping power.
How Often Should I Change My Vehicle’s Fluids?
- Engine Oil: Every 5,000-7,500 miles
- Transmission Fluid: Every 30,000-60,000 miles
- Brake Fluid: Every 2 years
- Coolant: Every 30,000-50,000 miles
Why Is My Check Engine Light On?
The check engine light could indicate anything from a loose gas cap to a more serious engine issue. Schedule a diagnostic service to identify and address the problem promptly.
How Often Should I Replace My Air Filters?
Replace your engine air filter every 15,000 to 30,000 miles, depending on driving conditions. Similarly, cabin air filters should be replaced at these intervals to ensure clean air inside your vehicle.
How Can I Tell If My Tires Need to Be Replaced?
Tires should be replaced when the tread depth reaches 2/32 of an inch. Use the penny test—if the top of Lincoln’s head is visible, it’s time for new tires. Our technicians can perform a professional tread inspection during your visit.
What Types of Batteries Do You Offer?
We offer genuine Acura batteries designed for all Acura models, providing optimal performance and reliability. Our team can help you choose the right battery for your specific needs.
Our Maintenance Services
Regular vehicle maintenance is essential to the longevity and performance of your car. At Northeast Acura, we offer a wide range of maintenance services tailored to meet the needs of your vehicle. Below is a detailed breakdown of the services we provide:
1. Oil and Fluid Changes
Ensuring that your engine and other vital components are properly lubricated is key to keeping your vehicle running smoothly. We offer a variety of oil and fluid changes, including:
- Engine Oil: Regular oil changes prevent engine wear and keep your car performing efficiently. We recommend changing your oil every 5,000 to 7,500 miles, depending on your vehicle’s needs.
- Transmission Fluid: Transmission fluid should be changed every 30,000 to 60,000 miles to ensure smooth gear shifting and prevent costly transmission repairs.
- Brake Fluid: Your brake fluid should be replaced every 2 years to maintain responsive braking performance.
- Coolant/Antifreeze: To prevent engine overheating, coolant levels should be checked regularly and replaced according to your vehicle’s maintenance schedule.
- Power Steering Fluid: Proper power steering fluid levels help ensure smooth steering, particularly in tight city streets.
2. Engine Services
The engine is the heart of your vehicle, and keeping it in top condition is essential for reliability and performance. Our engine services include:
- Engine Diagnostics: Our advanced diagnostic tools allow us to detect any issues with your engine early, ensuring that small problems don’t turn into big repairs.
- Timing Belt Replacement: Replacing the timing belt at the recommended intervals (usually every 60,000 to 100,000 miles) prevents major engine damage and costly repairs.
- Spark Plug Replacement: Faulty spark plugs can lead to poor engine performance. We recommend replacing them every 30,000 miles to maintain engine efficiency.
- Fuel System Cleaning: Over time, your fuel system can become clogged with deposits. A fuel system cleaning restores optimal fuel efficiency and performance.
3. Battery Testing and Replacement
A healthy battery is crucial for starting your vehicle. Our battery services include:
- Battery Testing: We provide complimentary battery testing to check for potential issues and ensure your battery is in good condition.
- Battery Replacement: If your battery is weak or failing, we can replace it with a genuine Acura battery to ensure long-lasting performance.
- Corrosion Cleaning: Corrosion buildup can affect battery performance. We clean battery terminals to improve conductivity and extend battery life.
4. Air Conditioning and Heating Services
Stay comfortable no matter the weather with our air conditioning and heating services:
- A/C Recharge: If your air conditioning isn’t blowing cold air, it may need a refrigerant recharge. We’ll inspect your system and restore it to full functionality.
- Cabin Air Filter Replacement: A clean cabin air filter ensures you and your passengers breathe clean air while driving. We recommend replacing it every 15,000 to 30,000 miles.
- Heater Core Repair: If your heater isn’t working properly, it may be due to a faulty heater core. Our technicians can diagnose and repair any heating system issues.
5. Brake Inspection and Replacement
Your vehicle’s brakes are critical for safety. Our brake services include:
- Brake Pad Replacement: Worn brake pads can lead to longer stopping distances and reduced safety. We recommend replacing brake pads when they reach 2-3mm in thickness.
- Rotor Resurfacing or Replacement: If your rotors are worn or damaged, resurfacing or replacement may be necessary to ensure optimal braking performance.
- Brake Fluid Replacement: As mentioned, brake fluid should be replaced every 2 years to maintain responsive braking.
6. Tire Services
Maintaining proper tire care is essential for safety and performance. Our tire services include:
- Tire Rotation: Regular tire rotation extends the life of your tires and ensures even tread wear. We recommend rotating your tires every 5,000 to 7,500 miles.
- Wheel Alignment: Misaligned wheels can lead to uneven tire wear and poor handling. We offer complimentary alignment checks. We recommend checking your alignment at least once a year or after hitting potholes.
- Tire Replacement: When your tires reach the end of their lifespan, we offer a wide selection of new tires to fit your driving needs.
Why Choose Northeast Acura for Maintenance?
- Certified Technicians: Our team consists of Acura-certified technicians who are experts in maintaining and repairing Acura vehicles.
- Genuine Parts: We use only genuine Acura parts to ensure the best quality and performance for your vehicle.
- State-of-the-Art Facility: Our service center is equipped with the latest tools and technology to diagnose, repair, and maintain your vehicle efficiently.
- Flexible Scheduling: We offer convenient online appointment scheduling and extended service hours to fit your busy lifestyle.
- Comfortable Waiting Area: Relax in our modern waiting area with free Wi-Fi, refreshments, and a play area for kids while your vehicle is being serviced.
Service Specials and Offers
We believe in providing exceptional value to our customers. That’s why we offer a variety of service specials and discounts throughout the year. Whether you need a routine oil change or a more complex repair, be sure to check our Service Specials page for the latest offers. Our specials are designed to help you save on essential maintenance without sacrificing quality.
Schedule Your Service Appointment Today
Maintaining your vehicle is key to ensuring its longevity and performance. Use our online scheduling tool to book your service, or give us a call to speak with one of our service advisors. We’re here to help you with all your vehicle maintenance needs.
Contact Our Service Department
Complete the Contact form below, or call us at: (518) 203-2004